At Sølvsvanen we know that shopping online can sometimes raise doubts: what if the item doesn't meet your expectations? That's why we've designed a simple and transparent 30-day return policy to ensure your satisfaction.
Why do we have a 30-day return policy?
We believe every customer deserves a stress-free shopping experience. Whether it's a matter of size, style, or overall satisfaction, you have plenty of time to decide if a product is right for you or not.
How does our return policy work?
- Condition of items: Products must be returned in their original condition, unworn, with tags intact and in their packaging.
- Simplified process: Contact our customer service via our site to receive a prepaid return label.
- Flexible choice: You can opt for an exchange, a credit or a full refund.
FAQ:
- How long does it take to receive a refund? Typically, 7 business days after we receive your return.
At Sølvsvanen, our goal is to give you peace of mind with every purchase. So, explore our collections without hesitation.
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